What’s new?

Improved the placement of the "Add New Business" button in mobile view by moving it to the top of the page for better visibility.

Why it matters

Users can now immediately see and access the primary call-to-action when visiting the directory on mobile, improving engagement and conversion—especially for traffic coming from ads.

Details

✔️ Moved "Add New Business" button to top of mobile view

✔️ Improved visibility of primary CTA

✔️ Enhanced mobile user experience and accessibility

Impact

🔵 Improvement

What’s new?

Resolved an issue where links added to notifications (including HTML <a> tags) were not rendering as clickable links in the app.

Why it matters

Notifications can now include functional links, allowing users to quickly navigate to relevant pages and improving overall communication effectiveness.

Details

✔️ Fixed rendering of HTML links in notifications

✔️ Enabled clickable <a> tags within notification content

✔️ Ensured consistent behavior across admin and sub-account apps

Impact

🔴 Bug Fix

We’ve made a small but important improvement to the first “Warmup” email in the Free Listing Outreach workflow.

Previously, the email included the business’s website URL in the message body. At some point HighLevel started automatically converting URLs to clickable links, which can slightly reduce cold email deliverability and increase the chance of emails landing in spam.

To improve deliverability and increase reply rates, the email has been updated to remove the website field and instead ask the business owner to provide their website if they’d like it included in their listing.

The new P.S. now reads:

This change not only avoids unnecessary links in cold outreach, but also encourages a reply, which improves inbox placement and engagement.

You have two options:

Import the latest snapshot and overwrite the existing “Email Warmup” template.

Make two quick edits to the Email Warmup template:

Remove the line:

Update the P.S. to:

If your workflow is configured to sync with the email template, you're all set — updating the template automatically updates the workflow.

However, , you’ll need to:

Once done, your outreach will be using the improved version.

This is a small change, but it should improve deliverability and increase the likelihood of business owners replying, helping start more conversations from your outreach.

Resolved an issue where changing the top bar background and text color caused hover effects to not display correctly.

Navigation interactions now behave as expected even when custom colors are applied, ensuring a consistent and polished user experience.

We’ve made three important improvements to the SmartDirectoryAI snapshot to improve automation clarity and prevent workflow overlap.

You can find the updated snapshot link here: https://help.smartdirectory.ai/doc/sub-account-snapshot

The workflow that fires when a new News Feed post is created has been renamed to:

This now matches the label used inside the SmartDirectoryAI software for better consistency and easier workflow management.

We added a new step to the New Claim Request workflow:

Now, when a business claims their listing:

We added a new step to the Listing Upgraded to Premium workflow:

Now, when a business upgrades to Premium:

As always, if you have questions about updating your snapshot or implementing best practices, reach out to support.

Added optional Google reCAPTCHA protection to the Registration and Add Business forms to help reduce spam submissions. Directory owners can now enable or disable reCAPTCHA and configure their own keys directly from the settings panel.

This significantly reduces spam accounts and fake business listings, improving platform performance and saving time for directory owners who previously had to manually remove unwanted entries.

Resolved issues where homepage font changes were not applied correctly and where email and phone values in the header were not updating when cleared.

Content and contact information now update as expected, giving users full control over styling and header details without unintended default values appearing.

Business locations are now displayed as pins on the Google Map based on their saved addresses.

This makes it easier to visualize where businesses are located, improving navigation and helping users quickly find nearby options.

Added support for default profile and cover images when users haven’t uploaded their own visuals.

Profiles now appear complete and visually consistent, improving overall platform aesthetics and user experience.

Resolved an issue where uploaded PNG logos were displaying with a black background instead of preserving transparency.

Logos now render correctly across the platform, maintaining their original transparent background and ensuring brand consistency.