Snapshot Update – Workflow Improvements

We’ve made three important improvements to the SmartDirectoryAI snapshot to improve automation clarity and prevent workflow overlap.
You can find the updated snapshot link here: https://help.smartdirectory.ai/doc/sub-account-snapshot
News Feed Workflow Renamed
The workflow that fires when a new News Feed post is created has been renamed to:
News Feed Created
This now matches the label used inside the SmartDirectoryAI software for better consistency and easier workflow management.
Automatic Stop: Free Listing Outreach
We added a new step to the New Claim Request workflow:
End Another Workflow → Free Listing Outreach
Now, when a business claims their listing:
The Free Listing Outreach workflow will automatically stop
Businesses won’t continue receiving outreach messages after claiming
Reduces confusion and improves professionalism without manual work from users
Automatic Stop: Premium Upgrade Push
We added a new step to the Listing Upgraded to Premium workflow:
End Another Workflow → Premium Upgrade Push
Now, when a business upgrades to Premium:
The Premium Upgrade Push workflow automatically stops
Prevents sending upgrade reminders to businesses that already upgraded
Keeps communication clean and intentional
As always, if you have questions about updating your snapshot or implementing best practices, reach out to support.