Server Updates/Reboots should NOT happen during US business hours.
In the event that is NEEDS to happen, then a nice, but generic Maintenance screen should show and NOT the SmartDirectory AI generic page. That is completely unprofessional and undermines what we are trying to do.
It would also be extremely helpful if the Devs team would post on Skool before they do these things so we have a heads up. I was in the middle of upgrading someone to premium and got booted out completely.